Is Grafana Cloud down right now?

Grafana Cloud is reporting degraded performance on some services. This page is updated from Grafana Cloud's own status feed.

Where does this Grafana Cloud status come from?

It is read from Grafana Cloud's own published status page. Sentivel is an independent monitoring tool and is not affiliated with or endorsed by Grafana Cloud.

How do I get alerted when Grafana Cloud has an incident?

Map Grafana Cloud as a dependency in Sentivel. When it has an incident, Sentivel alerts your team and posts an advisory on your status page.

Observability

Grafana Cloud

Degraded

Is Grafana Cloud down?

Grafana Cloud is reporting degraded performance on some services.

Checked 4 min ago, from Grafana Cloud’s published status feed

Active incidents

Phone call notifications to numbers in Russia and Kazakhstan are blocked

Investigating

Started 2 days ago

Investigating2 days ago
Phone call notifications to numbers in Russia and Kazakhstan are currently blocked. We are working to resolve the issue. As SMS support is limited in these countries, we recommend using mobile push notifications as an alternative. We do not currently have an estimated resolution time. We will provide further updates as more information becomes available.

IRM Unable to Send SMS to Austrian Numbers

Identified

Started Oct 5

Identified4h ago
SMS delivery to Austrian numbers has been restored. SMS delivery to Thailand and Bangladesh is still affected, and we are continuing to work on a resolution. We will provide another update as soon as we have more information to share. In the meantime, we recommend that affected users configure mobile push or phone calls as notifications.
Identified6 days ago
We are continuing working on a resolution, and will provide another update as soon as we have more information to share. In the meantime we recommend, affected users to configure mobile push or phone calls as notifications.
IdentifiedOct 6
This issue is also impacting numbers from Thailand and Bangladesh. The title of this status page has been updated to reflect this. Users should configure mobile push or phone calls as notifications. We are working on a resolution, and we will provide another update as soon as we have more information to share.
IdentifiedOct 5
The issue has been identified. We are working on a resolution, but do not have an ETA at this time. We will provide another update as soon as we have more information to share. Users should configure mobile push or phone calls as notifications.
InvestigatingOct 5
We are currently investigating an issue impacting all SMS attempts to Austria for IRM. All SMS attempts to Austria for IRM are currently blocked. We are working on a resolution, and an update will follow as soon as we have more info. Users should configure mobile push or phone calls as notifications.

Grafana Cloud services

Incident Management and Response (IRM)Degraded

AI and Machine LearningOperational

Alerting and SLOOperational

Knowledge Graph · AWS Australia - prod-ap-southeast-2Operational

Grafana Assistant · AWS Australia - prod-ap-southeast-2Operational

Logs · AWS Australia - prod-ap-southeast-2Operational

Knowledge Graph · AWS Australia - prod-ap-southeast-2Operational

Grafana · AWS Australia - prod-ap-southeast-2Operational

Alerting and SLO · AWS Australia - prod-ap-southeast-2: AlertmanagerOperational

Alerting and SLO · AWS Australia - prod-ap-southeast-2: Alertmanager and Rules Configuration APIOperational

Traces · AWS Australia - prod-ap-southeast-2: IngestionOperational

Metrics · AWS Australia - prod-ap-southeast-2: IngestionOperational

Traces · AWS Australia - prod-ap-southeast-2: Metrics GeneratorOperational

Metrics · AWS Australia - prod-ap-southeast-2: QueryingOperational

Traces · AWS Australia - prod-ap-southeast-2: QueryingOperational

Alerting and SLO · AWS Australia - prod-ap-southeast-2: Rule EvaluationOperational

Private Datasource Connect (PDC) · AWS Australia - prod-au-southeast-1Operational

OpenTelemetry Ingest Endpoint · AWS Australia - prod-au-southeast-1Operational

AI and Machine Learning · AWS Australia - prod-au-southeast-1Operational

Knowledge Graph · AWS Australia - prod-au-southeast-1Operational

Profiles · AWS Australia - prod-au-southeast-1Operational

Grafana · AWS Australia - prod-au-southeast-1Operational

Grafana Assistant · AWS Australia - prod-au-southeast-1Operational

Frontend Observability · AWS Australia - prod-au-southeast-1Operational

Synthetic Monitoring · AWS Australia - prod-au-southeast-1: APIOperational

516 more services operational

From Sentivel’s records

Incidents in the last 90 days

-52 min

Average time to resolve

Incidents by month (6 months)

Recent incident history

Authentication errors in prod-us-west-0

Resolved

Wed, 14 Oct 2026 12:57:24 GMT, resolved in 2h 49m

Errors when querying Prometheus datasource

Resolved

Tue, 13 Oct 2026 19:55:20 GMT, resolved in 51 min

Elevated Errors Ingesting Metrics in AWS US East (OH) - prod-us-east-0

Resolved

Mon, 12 Oct 2026 16:07:11 GMT, resolved in 1 min

Issues with Private Data Source Connect (PDC) in AWS US East (OH)

Resolved

Mon, 12 Oct 2026 09:58:32 GMT, resolved in 1 min

Elevated Errors Ingesting Metrics in AWS US East (VA)

Resolved

Mon, 12 Oct 2026 09:45:54 GMT, resolved in 6h 57m

Intermittent Errors and Latency for Grafana Cloud Metrics, Logs and Traces in GCP US Central

Resolved

Thu, 08 Oct 2026 13:06:20 GMT, resolved in 11h 33m

Intermittent Errors and Latency for Grafana Cloud Metrics and Logs in GCP US Central (prod-us-central-0 and prod-us-central-5)

Resolved

Thu, 08 Oct 2026 12:48:51 GMT, resolved in 17 min

Grafana Cloud k6 – Brief metrics unavailability

Resolved

Wed, 07 Oct 2026 09:29:27 GMT, resolved in 1 min

Degraded data source queries

Resolved

Sun, 04 Oct 2026 18:20:21 GMT, resolved in 14 min

Elevated Write Latency and Errors for Grafana Cloud in GCP Saudi Arabia

Resolved

Sat, 03 Oct 2026 13:53:36 GMT, resolved in 5h 50m

Elevated Write Latency and Errors for Grafana Cloud Logs in Azure Netherlands

Resolved

Fri, 02 Oct 2026 11:03:11 GMT, resolved in 3h

Elevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA)

Resolved

Wed, 30 Sep 2026 12:40:54 GMT, resolved in 2h 59m

Grafana Access Issues

Resolved

Mon, 28 Sep 2026 17:32:41 GMT, resolved in 1h 49m

Elevated Log Ingestion Errors for Grafana Cloud Logs in Azure Netherlands (EU)

Resolved

Mon, 28 Sep 2026 12:02:16 GMT, resolved in 1 min

Elevated Log Ingestion Errors for Grafana Cloud Logs in Azure Netherlands (EU)

Resolved

Mon, 28 Sep 2026 11:55:04 GMT, resolved in 1 min

About this page

Is Grafana Cloud down right now?: Grafana Cloud is reporting degraded performance on some services. This page is updated from Grafana Cloud's own status feed.
Where does this Grafana Cloud status come from?: It is read from Grafana Cloud's own published status page. Sentivel is an independent monitoring tool and is not affiliated with or endorsed by Grafana Cloud. View Grafana Cloud’s official status page.
How do I get alerted when Grafana Cloud has an incident?: Map Grafana Cloud as a dependency in Sentivel. When it has an incident, Sentivel alerts your team and posts an advisory on your status page.

Get an alert when Grafana Cloud has an incident

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