Observability

Grafana Cloud

Partial outage

Is Grafana Cloud down?

Yes. Grafana Cloud is reporting a partial outage right now.

Checked , from Grafana Cloud’s published status feed

Active incidents

Grafana Cloud IRM alert groups failing to produce alerts in us-east-3 region.

Monitoring

Started

  1. Monitoring

    The work on bringing services back to healthy state is completed and alerts should be created correctly, without a delay now. We're keeping the incident open and monitoring for any potential hiccups that might occur.

  2. Identified

    Some IRM alert groups in us-east-3 region may not be able to produce alerts and could be sluggish/misbehaving in general. The issue started around 01:00 UTC on July 3rd. The issue has been identified and the cause of the issue has been fixed. Our team is actively working on getting the service back to healthy state.

Grafana Cloud services

AI and Machine LearningOperational
Alerting and SLOOperational
Logs · AWS Australia - prod-ap-southeast-2Operational
Grafana Assistant · AWS Australia - prod-ap-southeast-2Operational
Grafana · AWS Australia - prod-ap-southeast-2Operational
Alerting and SLO · AWS Australia - prod-ap-southeast-2: AlertmanagerOperational
Alerting and SLO · AWS Australia - prod-ap-southeast-2: Alertmanager and Rules Configuration APIOperational
Traces · AWS Australia - prod-ap-southeast-2: IngestionOperational
Metrics · AWS Australia - prod-ap-southeast-2: IngestionOperational
Traces · AWS Australia - prod-ap-southeast-2: Metrics GeneratorOperational
Metrics · AWS Australia - prod-ap-southeast-2: QueryingOperational
Traces · AWS Australia - prod-ap-southeast-2: QueryingOperational
Alerting and SLO · AWS Australia - prod-ap-southeast-2: Rule EvaluationOperational
Grafana Assistant · AWS Australia - prod-au-southeast-1Operational
Profiles · AWS Australia - prod-au-southeast-1Operational
Grafana · AWS Australia - prod-au-southeast-1Operational
AI and Machine Learning · AWS Australia - prod-au-southeast-1Operational
OpenTelemetry Ingest Endpoint · AWS Australia - prod-au-southeast-1Operational
Frontend Observability · AWS Australia - prod-au-southeast-1Operational
Private Datasource Connect (PDC) · AWS Australia - prod-au-southeast-1Operational
Synthetic Monitoring · AWS Australia - prod-au-southeast-1: APIOperational
Synthetic Monitoring · AWS Australia - prod-au-southeast-1: Public ProbesOperational
Grafana · AWS Brazil - prod-sa-east-1Operational
OpenTelemetry Ingest Endpoint · AWS Brazil - prod-sa-east-1Operational

452 more services operational

Recent incident history

Partial Write Outage for Grafana Cloud Logs in prod-eu-north-0.

Resolved

· resolved in 1 min

Some Queries Failing

Resolved

· resolved in 3h 25m

Loki and Frontend Observability - Major Outage in prod-us-central-0 region

Resolved

· resolved in 1h 54m

Elevated Loki Query Bytes Reporting

Resolved

· resolved in 2h 17m

Confluent API Outage

Resolved

· resolved in 1h 50m

Mimir read errors and high latency in prod-eu-west-0

Resolved

· resolved in 20h 43m

Rule evaluation error on cluster prod-gb-south-0

Resolved

· resolved in 2h 38m

K6 - Test run metrics processing is delayed

Resolved

· resolved in 1d 13h

Elevated Logs Query Usage — Unexpected Billing Impact

Resolved

· resolved in 1 min

Rule Evaluation Outage in prod-us-central-0

Resolved

· resolved in 2h 41m

Issues with actions in the Grafana IRM mobile app

Resolved

· resolved in 1h 49m

Potential Issues Loading Grafana for Users in India

Resolved

· resolved in 5d 21h

Degraded k6 cloud UI performance

Resolved

· resolved in 4h 56m

Frontend Observability - Suspected commit feature not working as expected

Resolved

· resolved in 1h 25m

Loki data source-managed alert rules not visible in the Grafana Cloud Alerting UI

Resolved

· resolved in 17h 51m

About this page

Is Grafana Cloud down right now?
Yes. Grafana Cloud is reporting a partial outage right now. This page is updated continuously from Grafana Cloud's own status feed.
Where does this Grafana Cloud status come from?
It is read directly from Grafana Cloud's own published status page. Sentivel is an independent monitoring tool and is not affiliated with or endorsed by Grafana Cloud. View Grafana Cloud’s official status page.
How do I get alerted when Grafana Cloud has an incident?
Map Grafana Cloud as a dependency in Sentivel. When it has an incident we alert your team and post a clear advisory on your own status page.

Get told the moment Grafana Cloud has an incident

Map which of your services depend on Grafana Cloud. When it has an incident, Sentivel alerts your team and posts a clear advisory on your own status page, so your customers hear it from you.

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