E-commerce

Shopify

Operational

Is Shopify down?

No. Shopify is up and running with no reported issues.

Checked , from Shopify’s published status feed

Shopify services

AdminOperational
API & MobileOperational
CheckoutOperational
OxygenOperational
Point of SaleOperational
Reports and DashboardsOperational
StorefrontOperational
SupportOperational
Third party servicesOperational

From Sentivel’s records

16

Incidents in the last 90 days

2.8 h

Average time to resolve

Incidents by month (6 months)

Recent incident history

Live support unavailable for some merchants

Resolved

· resolved in 1h 47m

Shop Pay Installments has been temporarily disabled for US buyers

Resolved

· resolved in 22 min

No installment options are available on Shop Pay checkouts in the US

Resolved

· resolved in 30 min

Search API performance issues: Storefront Search, Catalog API and Shop App experiencing degraded functionality

Resolved

· resolved in 3h 8m

Some customers may experience issues when searching for products across storefronts

Resolved

· resolved in 1h 11m

Some Stripe Payment Checkouts may fail with a generic error when a credit card is used as an payment option across multiple shops.

Resolved

· resolved in 2h 9m

Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts

Resolved

· resolved in 2h 55m

Some merchants and buyers may have encountered error messages with one or more of the following: storefronts, checkouts

Resolved

· resolved in 2h 55m

Some merchants and customers experiencing issues accessing storefronts, admins

Resolved

· resolved in 6h 5m

Custom domain certificates are not being issued

Resolved

· resolved in 1h 59m

Some merchants may experience issues when accessing various areas of the platform

Resolved

· resolved in 24 min

Some merchants may experience issues when accessing various areas of the platform

Resolved

· resolved in 25 min

Some merchants may experience issues when accessing various areas of the platform

Resolved

· resolved in 25 min

Some merchants and customers experiencing issues in the Shopify Admin

Resolved

· resolved in 3h 10m

Some merchants and customers may encounter errors when trying to process Shop Pay Installments payments

Resolved

· resolved in 1h 54m

About this page

Is Shopify down right now?
No. Shopify is up and running with no reported issues. This page is updated continuously from Shopify's own status feed.
Where does this Shopify status come from?
It is read directly from Shopify's own published status page. Sentivel is an independent monitoring tool and is not affiliated with or endorsed by Shopify. View Shopify’s official status page.
How do I get alerted when Shopify has an incident?
Map Shopify as a dependency in Sentivel. When it has an incident we alert your team and post a clear advisory on your own status page.

Get told the moment Shopify has an incident

Map which of your services depend on Shopify. When it has an incident, Sentivel alerts your team and posts a clear advisory on your own status page, so your customers hear it from you.

Embed this status

Shopify status badgehttps://www.sentivel.com/badge/shopify.svg