E-commerce
Shopify
Is Shopify down?
No. Shopify is up and running with no reported issues.
Checked , from Shopify’s published status feed
Shopify services
From Sentivel’s records
16
Incidents in the last 90 days
2.4 h
Average time to resolve
Incidents by month (6 months)
Recent incident history
Shop App and Shop Pay are unavailable
Resolved· resolved in 2h 59m
Some customers experiencing issues with the Shop App
Resolved· resolved in 22 min
Shopify Admins are experiencing degraded performance
Resolved· resolved in 3h 35m
Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts, admin
Resolved· resolved in 2h 9m
Klarna payment gateway is experiencing degraded performance
Resolved· resolved in 6h 33m
Chat support on Shopify Help Center is temporarily unavailable
Resolved· resolved in 19 min
Live support unavailable for some merchants
Resolved· resolved in 1h 47m
Shop Pay Installments has been temporarily disabled for US buyers
Resolved· resolved in 22 min
No installment options are available on Shop Pay checkouts in the US
Resolved· resolved in 30 min
Search API performance issues: Storefront Search, Catalog API and Shop App experiencing degraded functionality
Resolved· resolved in 3h 8m
Some customers may experience issues when searching for products across storefronts
Resolved· resolved in 1h 11m
Some Stripe Payment Checkouts may fail with a generic error when a credit card is used as an payment option across multiple shops.
Resolved· resolved in 2h 9m
Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts
Resolved· resolved in 2h 55m
Some merchants and buyers may have encountered error messages with one or more of the following: storefronts, checkouts
Resolved· resolved in 2h 55m
Some merchants and customers experiencing issues accessing storefronts, admins
Resolved· resolved in 6h 5m
About this page
- Is Shopify down right now?
- No. Shopify is up and running with no reported issues. This page is updated continuously from Shopify's own status feed.
- Where does this Shopify status come from?
- It is read directly from Shopify's own published status page. Sentivel is an independent monitoring tool and is not affiliated with or endorsed by Shopify. View Shopify’s official status page.
- How do I get alerted when Shopify has an incident?
- Map Shopify as a dependency in Sentivel. When it has an incident we alert your team and post a clear advisory on your own status page.
Get told the moment Shopify has an incident
Map which of your services depend on Shopify. When it has an incident, Sentivel alerts your team and posts a clear advisory on your own status page, so your customers hear it from you.
Embed this status
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