Communications

Zoom

Operational

Is Zoom down?

No. Zoom is up and running with no reported issues.

Checked , from Zoom’s published status feed

Zoom services

Zoom CX - Global · 3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta)Operational
Zoom CX - APAC · 3rd Party Messaging/Social (Inbound/Outbound)Operational
Zoom CX - NORTH AMERICA · 3rd Party Messaging/Social (Inbound/Outbound)Operational
Zoom CX - EMEA · 3rd Party Messaging/Social (Inbound/Outbound)Operational
Zoom CX - LATIN AMERICA · 3rd Party Messaging/Social (Inbound/Outbound)Operational
Zoom CX - AUSTRALIA · 3rd Party Messaging/Social (Inbound/Outbound)Operational
Zoom CX - JAPAN · 3rd Party Messaging/Social (Inbound/Outbound)Operational
Zoom CX - Global · 3rd Party Messaging/Social (Inbound/Outbound)Operational
Zoom Revenue Accelerator · AccountsOperational
Zoom Virtual Agent - Global · Admin Portal - Agent ProvisionOperational
Zoom Virtual Agent - Global · Admin Portal - Knowledge BaseOperational
Zoom Virtual Agent - Global · Admin Portal - OthersOperational
Zoom Virtual Agent - Global · Admin Portal - Reporting ServiceOperational
Zoom CX - APAC · AI Expert AssistOperational
Zoom CX - JAPAN · AI Expert AssistOperational
Zoom CX - LATIN AMERICA · AI Expert AssistOperational
Zoom CX - EMEA · AI Expert AssistOperational
Zoom CX - AUSTRALIA · AI Expert AssistOperational
Zoom CX - NORTH AMERICA · AI Expert AssistOperational
Zoom Meetings · AI Image GenerationOperational
Zoom Revenue Accelerator · AI Role PlayOperational
Zoom Revenue Accelerator · AnalyticsOperational
Apps by ZoomOperational
Zoom Chat · Archive Message: Archiving IM message with Third-parties and Email NotificationsOperational

310 more services operational

From Sentivel’s records

64

Incidents in the last 90 days

4.2 h

Average time to resolve

Incidents by month (6 months)

Recent incident history

Service Degradation Affecting File Uploads In Zoom Chat

Resolved

· resolved in 1 min

Service Degradation Affecting Zoom Virtual Agent

Resolved

· resolved in 1h 10m

A subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region

Resolved

· resolved in 9 min

Service Degradation Affecting CX Analytics

Resolved

· resolved in 26 min

Service degradation with Zoom Contact Center smart note generation impacting a subset of users.

Resolved

· resolved in 25 min

Service degradation affecting Contact Center Analytics Dashboard for Voice Engagements in US Region.

Resolved

· resolved in 59 min

Service degradation affected Zoom Rooms and Zoom Marketplace Apps in US region

Resolved

· resolved in 12 min

Service Degradation Affecting Zoom Meeting Quality in the US Region

Resolved

· resolved in 12 min

Service Degradation Affecting Zoom Marketplace and AI Companion Services

Resolved

· resolved in 16 min

Service Degradation Affecting Zoom Whiteboard Service in US Region.

Resolved

· resolved in 2h 59m

Service Degradation Affecting Zoom MCP Claude Marketplace Integration

Resolved

· resolved in 23h 41m

Service Degradation Affecting Offline Meeting transcription in US Region.

Resolved

· resolved in 8h 26m

Service Degradation Affecting Subset of Users using Zoom Mail and Calendar Services in US Region.

Resolved

· resolved in 27 min

Service Degradation Affecting Multiple Zoom Services in Europe and India Region.

Resolved

· resolved in 38 min

Service Degradation Affecting Zoom Healthcare Integration services in US Region

Resolved

· resolved in 2h 37m

About this page

Is Zoom down right now?
No. Zoom is up and running with no reported issues. This page is updated continuously from Zoom's own status feed.
Where does this Zoom status come from?
It is read directly from Zoom's own published status page. Sentivel is an independent monitoring tool and is not affiliated with or endorsed by Zoom. View Zoom’s official status page.
How do I get alerted when Zoom has an incident?
Map Zoom as a dependency in Sentivel. When it has an incident we alert your team and post a clear advisory on your own status page.

Get told the moment Zoom has an incident

Map which of your services depend on Zoom. When it has an incident, Sentivel alerts your team and posts a clear advisory on your own status page, so your customers hear it from you.

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