Communications
Zoom
Is Zoom down?
Zoom is reporting degraded performance on some services.
Checked , from Zoom’s published status feed
Active incidents
Service Degradation Affecting Customer Using Polycom Devices Going Offline
IdentifiedStarted
- Identified
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- Identified
A significant number of Polycom devices are back online, and service has been restored for the majority of affected users. We are continuing to work with our underlying provider to address the remaining service degradation affecting a subset of users whose Polycom devices remain offline. We will continue to monitor the service closely and provide further updates as progress is made. Thank you for your patience and understanding.
- Identified
We are continuing to work with our underlying provider to address the service degradation affecting a subset of users experiencing Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- Identified
Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
- Identified
The root cause affecting service degradation with a subset of users with Polycom devices going offline has been identified. We will keep you informed with timely updates as progress is made.
- Investigating
We are continuing to investigate this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
- Investigating
We are currently investigating a service degradation with a subset of users with Polycom devices going offline. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Zoom services
309 more services operational
From Sentivel’s records
67
Incidents in the last 90 days
2.3 h
Average time to resolve
Incidents by month (6 months)
Recent incident history
Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region
Resolved· resolved in 15 min
Service degradation affecting Developer Documentation Website
Resolved· resolved in 1h 55m
Service Degradation Affected Incoming and Outgoing calls of Zoom Contact Center, Cloud Meeting Recordings and Events
Resolved· resolved in 1h 45m
Service Degradation Affecting user’s integration of Zoom app in 3P Calendar Services
Resolved· resolved in 4h 29m
Service Degradation Affecting Zoom Phone in the EU01 cluster.
Resolved· resolved in 14 min
Service Degradation Affecting Zoom Canvas
Resolved· resolved in 1h 20m
An unintended pop-up message appear for users in US region during the initial invocation of Zoom AI’s Catch Me Up feature
Resolved· resolved in 21h 43m
Service Degradation Affecting Live Transcription Services.
Resolved· resolved in 6h 10m
Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India
Resolved· resolved in 2h 23m
Service Degradation Affecting Live Transcription Services.
Resolved· resolved in 2h 4m
Service Degradation Affecting Zoom Tasks in US Region.
Resolved· resolved in 21 min
Service degradation affecting comment and attachment features in Zoom Canvas in US region.
Resolved· resolved in 13 min
Service Degradation Affecting Apple Login for Zoom Sign-in.
Resolved· resolved in 23h 39m
Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region
Resolved· resolved in 47 min
Service Degradation Affecting ZoomMate
Resolved· resolved in 18 min
About this page
- Is Zoom down right now?
- Zoom is reporting degraded performance on some services. This page is updated continuously from Zoom's own status feed.
- Where does this Zoom status come from?
- It is read directly from Zoom's own published status page. Sentivel is an independent monitoring tool and is not affiliated with or endorsed by Zoom. View Zoom’s official status page.
- How do I get alerted when Zoom has an incident?
- Map Zoom as a dependency in Sentivel. When it has an incident we alert your team and post a clear advisory on your own status page.
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